Datenschutzerklärung

Below we provide you with detailed information about “Gerd Sandriesser Reitstiefel” and how we handle your data.

1. WHO ARE WE AND WHO IS RESPONSIBLE FOR DATA PROCESSING?

a) Corporate structure

Gerd Sandriesser Reitstiefel is an Austrian company located at Tannbergstraße 7, 5204 Strasswalchen. Gerd Sandriesser Reitstiefel operates the Gerd Sandriesser Reitstiefel website (www.Reitstiefel.de). The company's main administration and principal place of business within the meaning of the GDPR is Austria.
The company is committed to protecting personal data in accordance with the "binding corporate rules." Further information on asserting your rights can be found under Section 6.

b) Data protection officer

Gerd Sandriesser Reitstiefel decides on the means and purposes of data processing. The controller responsible for data processing is

Gerd Sandriesser Riding Boots
Tannbergstraße 7, A-5204 Strasswalchen
Mail: info@reitstiefel.de
Tel: +43 (0)664 4421-657

c) Data protection officer appointed by the company

Gerd Sandriesser
Tannbergstraße 7, A-5204 Strasswalchen
Mail: info@reitstiefel.de
Tel: +43 (0)664 4421-657

2. SCOPE OF THE PRIVACY POLICY

This privacy policy applies to Gerd Sandriesser Reitstiefel within Europe, to all websites of Gerd Sandriesser Reitstiefel and to all other online presences, including social media pages, in particular the Facebook fan page.

3. WHAT DATA DOES Gerd Sandriesser Reitstiefel PROCESS AND WHERE DOES THE DATA COME FROM?

a) Where does Gerd Sandriesser Reitstiefel get personal data from?

We collect data ourselves, e.g., through your input on our website, announcements in the store, etc., or we receive it from third parties, e.g., through an order via Amazon or eBay or via Facebook Connect. We may also process data that we receive from publicly accessible sources.

b) What data does Gerd Sandriesser Reitstiefel process?

In accordance with data minimization, Gerd Sandriesser Reitstiefel only processes data that is necessary for contract fulfillment, compliance with legal obligations, or within the scope of legitimate interests, or if you have expressly given us your consent. Where possible, Gerd Sandriesser Reitstiefel (pseudo-)anonymizes your data. Read more about this under section 12. Security precautions. Gerd Sandriesser Reitstiefel does not process any special categories of its customers' data in accordance with Art. 9 GDPR.

The personal data processed by Gerd Sandriesser Reitstiefel includes:

Personal data such as name, address, date of birth, place of birth, delivery and postal address,

Physical data such as weight, height, shoe size, clothing size, but only to the extent that it is not possible to identify you personally,

Contact details such as telephone number, email address,

Data and information from electronic traffic such as IP addresses, cookies, pixels, apps, etc.;

Order data of orders,

Advertising and sales data,

General communication data such as inquiries and consultations via customer service,

Data that Gerd Sandriesser Reitstiefel collects itself or through partners, such as purchasing behavior, payment behavior and interests,

Data to fulfill legal and regulatory obligations,

Data to fulfill contractual obligations such as warranty or guarantee,

Credit card data is processed in a masked form and only for the purpose of fraud control,

Other account details only for bank deposits and (re)transfers.

4. FOR WHAT PURPOSE DO WE PROCESS DATA AND ON WHAT LEGAL BASIS (JUSTIFICATION) DO WE DO SO?

Gerd Sandriesser Reitstiefel aims to offer you the best possible product range and selection of products and services, tailored to your preferences and interests. In doing so, we must also consider country-specific circumstances such as language, currency, and possibly different regulations.

We process the data based on the stated legal bases and the associated purposes.

a) To fulfill (pre-)contractual obligations (Art. 6 (1) (b) GDPR)

Fulfillment of your purchase according to our terms and conditions ,
Advice and information when purchasing,

b) To protect the legitimate interests of Gerd Sandriesser Reitstiefel or a third party (Art. 6 Para. 1 lit. f)

In order to offer you flawless shopping in our web shop and our stores, the best service and the best advice, services such as participation in all GS World offers and to inform you about products, trends, innovations and services, we collect, store, process and analyze the data mentioned.

The legitimate interest of Gerd Sandriesser Reitstiefel or a third party is:

Carrying out marketing activities, in particular personalized advertising in cooperation with third parties, e.g. advertising partners,

Implementation of loyalty programs for customers,

Provision of a customer account and customer profile on the Gerd Sandriesser Reitstiefel websites

Processing and storage of communication content from email, telephone or other communication (e.g. in the case of complaints, requests for information in accordance with point 6),

Carrying out the shipping of your order by contract processors, in particular freight forwarders, who may also receive your email address and telephone number for the purpose of delivery and tracking,

Maintaining the functionality of our website, our online shops and other online media of Gerd Sandriesser Reitstiefel,

Analysis of purchasing behavior by Gerd Sandriesser Reitstiefel and advertising partners,

Monitoring measures to protect employees, customers and the property of Gerd Sandriesser Reitstiefel, suppliers and other partners,

Enforcement of legal claims and defense against unjustified claims,

Measures to combat and prevent fraud, e.g. credit card fraud,

Consultation of credit agencies and data exchange for credit checks,

Measures to further develop the product and service offering,

Statistical evaluations,

Coordination, business development, and strategic measures within the company of Gerd Sandriesser Reitstiefel.

You can object to processing based on legitimate interests in individual cases in accordance with Art. 21 GDPR. You can learn more about this under point 6.

c) Within the scope of your consent (Art. 6 Para. 1 lit. a).

Beyond points a) and b), Gerd Sandriesser Reitstiefel will only process your personal data with your consent, e.g., when sending newsletters or using cookies (more on this under point 10. Cookie Policy). You can revoke your consent at any time. See also point 6.

5. WHO GETS YOUR DATA?

a) General provisions

Gerd Sandriesser Reitstiefel has clear rules regarding who may receive personal data. Within the Gerd Sandriesser Reitstiefel company, only those departments and employees will receive your data who need it to fulfill contractual, legal and regulatory tasks and obligations and to safeguard the legitimate interests listed under point 3.b).
In addition, processors commissioned by Gerd Sandriesser Reitstiefel, i.e. companies that support us in fulfilling our corporate goals and tasks, such as IT companies, payment providers, suppliers, delivery companies, printers, address validation partners (we work with Loqate here), etc., will receive your data insofar as they need it to fulfill the assigned tasks. Gerd Sandriesser Reitstiefel concludes written agreements with these processors that oblige them to adhere to the same specifications that apply to Gerd Sandriesser Reitstiefel.
Furthermore, third parties with whom Gerd Sandriesser Reitstiefel cooperates within the scope of the stated processing purposes or who may demonstrate a legitimate interest in the cooperation, e.g., debt collection agencies, payment providers, trading platforms such as Amazon or eBay, receive personal data from Gerd Sandriesser Reitstiefel, e.g., if you purchase from Gerd Sandriesser Reitstiefel via these platforms.
If there is a legal or official obligation, public authorities may also receive data.

b) Data transfer to third countries

Data will only be transferred to countries outside the EU if that country has an adequate level of protection pursuant to Art. 45 GDPR or if other guarantees pursuant to Art. 46 GDPR adequately protect your data.
Gerd Sandriesser Reitstiefel has drawn up binding corporate rules within the company pursuant to Art. 46 (2) (b), which must be approved by the data protection authority, as a supplement to the standard data protection clauses used pursuant to Art. 46 (2) (c). Gerd Sandriesser Reitstiefel transfers data on the basis of these guarantees.

c) Other data transfers to the USA

For the sake of completeness, we would like to point out that surveillance measures are in place in the USA by US authorities that generally allow the storage of all personal data of all individuals whose data has been transferred from the EU or Switzerland to the USA. This occurs without differentiation, restriction, or exception based on the objective pursued and without an objective criterion that makes it possible to restrict US authorities' access to the data and its subsequent use to very specific, strictly limited purposes that can justify the interference associated with both access to this data and its use. We would also like to point out that in the USA there are no legal remedies available to data subjects that would allow them to access the data concerning them and to obtain its correction or deletion, and there is no effective judicial protection against general access rights of US authorities. We explicitly draw your attention to this legal and factual situation so that you can make an informed decision regarding consent to the use of your data.
We would also like to expressly point out that the USA and in particular companies outside the “EU-US and Swiss-US Privacy Shield Frameworks” do not have an adequate level of data protection.

6. HOW LONG DO WE PROCESS AND STORE DATA?

We store your data for the duration of the business relationship and beyond, in order to carry out advertising activities within the scope of our legitimate interests, as long as you do not legitimately object to this processing in accordance with Art. 21 GDPR or, if you have given us your consent, do not revoke it. Find out more about this under point 7.
Due to statutory retention and documentation obligations, longer storage may be necessary. These include, in particular, the Federal Fiscal Code (BAO) and the Austrian Commercial Code (UGB), as well as other national and European legal provisions.
Due to our warranty obligations and the guarantees of our suppliers, storage for 3 years (short limitation period) and, in individual cases, significantly longer (long limitation period) is possible and necessary, or we may even be obligated to do so due to legal regulations.

7. YOUR RIGHTS AS A DATA SUBJECT.

The GDPR guarantees you comprehensive rights of protection and information, as well as, in particular, the right to object and withdraw your consent in accordance with point g). You can contact our data protection officer with your concerns or complaints at any time.
The responsible supervisory authority for the group is the Austrian Data Protection Authority. You can also contact them in the event of a complaint. www.dsb.gv.at
Your rights, which you can generally exercise free of charge, are detailed below:

a) Right to information pursuant to Art. 15 GDPR.

You have the right to free information about your personal and stored data, as well as the right to rectification, blocking, or deletion, as well as the right to revoke any consent you have given. Please contact our data protection officer if you would like to know how your data is used.

b) Right to rectification pursuant to Art. 16 GDPR.

Your data is no longer correct, you would like to exercise your rights, or you have another concern? Simply let our customer service staff know.
Email: info@reitstiefel.de
Tel: +43 (0)664 4421 657

c) Right to erasure or restriction of processing pursuant to Articles 17 and 18 GDPR.

Upon request and subject to the conditions of Article 17 GDPR, we will delete your data unless we are authorized to continue using it.
Subject to the conditions of Article 18 GDPR, or if we cannot delete the data, you can request that we restrict data processing.
In all cases, we will also inform the recipients of the data of your request and request them to comply with your request.

d) Right to data portability: regulated in Art. 20 GDPR

You can request that we provide you with your stored data.

e) Right to object pursuant to Art. 21 GDPR and to withdraw consent pursuant to Art. 13 GDPR.

If the processing of your data is based on your consent pursuant to Art. 6 (1) (a), you can withdraw this consent at any time.
If we process your data based on our legitimate interest, you can withdraw this consent pursuant to Art. 21 GDPR. We will then immediately verify whether your request is justified.
To exercise your right of withdrawal or objection, simply contact our Customer Service or the Data Protection Officer.

f) Automated decisions in individual cases, including profiling, in accordance with Art. 22 GDPR

You have the right not to be subject to automated decisions and profiling if this has legal effects or significantly affects you in a similar way.

Blue Tomato uses automated decision-making and profiling in accordance with point 9.

8. DO YOU HAVE TO SEND US DATA?

We need your data to process your order. If you provide us with data, you are obligated to provide truthful information. In the event of false information, including false age information, we reserve the right to claim any resulting damages and, if relevant to criminal law, to file charges.
You are not obligated to provide data or consent to processing if the data is not relevant to fulfilling the contract.
However, due to different age limits for consent and legal capacity, we may require your age in individual cases.

9. AUTOMATED DECISION-MAKING AND PROFILING.

a) Automated decision-making.

Automated decision-making only occurs if you choose to purchase on account.

Identity and credit check for the payment method 'purchase on account'
If you choose the payment method "purchase on account" during the ordering process, you will be asked for your consent to transmit the necessary data to BillPay for processing the payment and for an identity and credit check. If you give your consent, your data (first and last name, street, house number, postcode, city, date of birth, telephone number) as well as the data in connection with your order will be transmitted to BillPay. For the purpose of its own identity and credit check, BillPay or partner companies commissioned by BillPay transmits data to (credit) agencies and receives information from them, as well as credit information based on mathematical-statistical procedures, the calculation of which includes address data, among other things. Detailed information can be found in the data protection regulations of BillPay GmbH . Furthermore, BillPay may use third-party tools to detect and prevent fraud. Data obtained with these tools may be stored encrypted with third parties so that it is only readable by BillPay. This data will only be used if you select the "Purchase on account" payment method from our partner BillPay; otherwise, the data automatically expires after 30 minutes.

b) Profiling

Gerd Sandriesser Reitstiefel tries to take your personal interests, preferences, and purchasing behavior into account in order to provide you with the best possible shopping experience on our web shop and in the stores. To do this, we also analyze the data you provide, as well as your purchasing and surfing behavior, within the framework of the legal provisions. If we use cookies and pixels for this purpose, we request your consent in accordance with our Cookie Policy unless their use is necessary for communication or is permitted without your consent due to the legitimate interests of Gerd Sandriesser Reitstiefel. More information can be found under point 10. Cookies Policy.

10. COOKIE POLICY, WEBSITE ANALYSIS, SOCIAL MEDIA AND EMAIL ADVERTISING

a) General information on the use of cookies

We use cookies and pixels on various pages to make visiting our website more attractive and to enable the use of certain functions. These are small text or image files that are stored on your computer or integrated into our website. These help to identify a user's surfing behavior and thus parts of the website or certain information can be tailored to your interests. Gerd Sandriesser Reitstiefel uses "first-party cookies" and "third-party cookies". A "first-party cookie" comes from Gerd Sandriesser Reitstiefel as the website operator itself. Third-party cookies are traced back to another, "third" person (online marketing service provider, etc.) who places their cookies on our site based on a contractual agreement with us. With a first-party cookie, you as a user can only be recognized by the page from which the cookie originated, but not across multiple domains. The data is therefore not passed on to third parties.
Third-party cookies are set by contractual partners who, due to a contractual relationship with Gerd Sandriesser Reitstiefel, collect user information in order to optimize and/or personalize marketing activities.

Gerd Sandriesser Reitstiefel further distinguishes between
necessary cookies/pixels (only first-party cookies)

These are cookies that are necessary to maintain communication, provide necessary functions, and/or provide information. These are automatically set and deleted after the end of the browser session or after the specified time has elapsed.

Essential (first-party cookies and third-party cookies)

These cookies remain on your computer for the specified time and ensure that Gerd Sandriesser Reitstiefel recognizes your computer and the settings and information you have entered the next time you visit the site, thus saving you from having to fill out forms with your data again. These cookies are set when you use the offered functionality or simply contain general, anonymized information about your access to the website (not its content) in order to later provide Gerd Sandriesser Reitstiefel with additional information about these accesses for statistical purposes or to enable Gerd Sandriesser Reitstiefel to analyze navigation behavior (anonymously) on the websites and thus improve the website.

Advertising cookies/pixels (third-party cookies)

These are cookies that serve to tailor our offerings and services to your needs, interests, and preferences, and to provide you with customized, tailored advertising. These cookies will only be used with your consent, unless we are authorized to use them without your consent.

b) Cookies/pixels used by Gerd Sandriesser Reitstiefel

In the following list we give you a comprehensive description of all cookies/pixels used by Gerd Sandriesser Reitstiefel and which personal data is used.

c) Options for revocation and objection

You can revoke your consent at any time and also object to the use of cookies/pixels that do not require consent, provided they are not necessary or deactivation is technically possible. However, please note that in the event of an objection, not all functions of the website can be fully provided.

You have several options to object to the use of cookies/pixels or to revoke consent you have already given.

Microsoft Windows Internet Explorer
Microsoft Windows Internet Explorer Mobile
Mozilla Firefox
Google Chrome for desktop
Google Chrome for mobile
Apple Safari for desktop
Apple Safari for mobile

Using browser extensions such as Ghostery , you can deactivate individual cookies and control which cookies are set and which are not. Installation is quick and easy and is available for all common browsers.
In the case of "third-party cookies," the service providers often offer deactivation options themselves. We'll show you the most important ones in section d).
Furthermore, Gerd Sandriesser Reitstiefel offers you the option of accepting or rejecting the use of cookies via the cookie banner with each new session.

d) Website analyses and social media

GOOGLE ANALYTICS

Google Analytics is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses "cookies," which are text files placed on your computer, to help the website analyze how users use the Gerd Sandriesser Reitstiefel website. The information collected by cookies on your use of our website (including your IP address) is generally transferred to a Google server in the USA and stored there. Gerd Sandriesser Reitstiefel would like to point out that on the Gerd Sandriesser Reitstiefel website, Google Analytics has been extended with the code "gat._anonymizeIp();;" to ensure anonymized collection of IP addresses (so-called IP masking). Google only records your IP address in abbreviated form, which ensures anonymization and does not allow any conclusions to be drawn about your identity. If IP anonymization is activated on our websites, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information to evaluate your use of the Gerd Sandriesser Reitstiefel websites, to compile reports on website activity for Gerd Sandriesser Reitstiefel and to provide Gerd Sandriesser Reitstiefel with other services related to website and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Google will only transfer this data to third parties due to legal regulations or within the framework of order data processing. Under no circumstances will Google combine your data with other data collected by Google. By giving your consent, you agree to the processing of the data collected about you by Google in the manner and for the stated purpose described above. You can prevent cookies from being saved by setting your browser software accordingly and by using the other options as per point 10 c). However, Gerd Sandriesser Reitstiefel points out that in this case you may not be able to use all the functions of our website to their full extent. Furthermore, you can prevent Google from collecting the data generated by the cookie and relating to your use of this website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link . Download and install the available browser plug-in. Further information about Google Analytics and data protection can be found at http://tools.google.com/dlpage/gaoptout?hl=de .

DOUBLECLICK BY GOOGLE

DoubleClick by Google is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). DoubleClick by Google uses cookies to show you ads that are relevant to you. A pseudonymous identification number (ID) is assigned to your browser to check which ads were displayed in your browser and which ads were viewed. The cookies do not contain any personal information. The use of DoubleClick cookies only enables Google and its partner websites to display ads based on previous visits to Gerd Sandriesser Reitstiefel's websites or other websites on the Internet. The information generated by the cookies is transmitted by Google to a server in the USA for evaluation and stored there. Google only transfers data to third parties due to legal regulations or within the framework of order data processing. Under no circumstances will Google combine your data with other data collected by Google. By using the Gerd Sandriesser Reitstiefel website, you consent to the processing of data about you by Google, as well as the previously described method of data processing and the stated purpose. You can prevent cookies from being saved by setting your browser software accordingly; however, we point out that in this case you may not be able to use all of the functions of our website to their full extent. You can also prevent Google from collecting the data generated by the cookies and relating to your use of the website, as well as from processing this data by Google, by downloading and installing the browser plug-in available under the following link under the DoubleClick deactivation extension.

WEBSITE ANALYSIS BY ECONDA, OPTIMIZELY AND INTELLIAD

In order to tailor this website to meet your needs and optimize it, solutions and technologies from econda GmbH ( http://www.econda.de ), Optimizely, Inc. ( https://www.optimizely.com/ ), intelliAd Media GmbH ( www.intelliad.de ), and Google Tag Manager collect and store anonymized data, and use this data to create user profiles using pseudonyms. Cookies may be used for this purpose, which enable the recognition of an Internet browser. However, user profiles will not be merged with data about the bearer of the pseudonym without the visitor's express consent. In particular, IP addresses are obscured immediately upon receipt, making it impossible to associate user profiles with IP addresses. Visitors to this website can object to this data collection and storage at any time in the future using the following link:

Opt out at Econda Opt out
at intelliAd Opt out
at Optimizely

USE OF SOCIAL MEDIA PLUGINS

We do not use social media plugins. The Facebook, Instagram, Pinterest, Twitter, and YouTube symbols and logos visible on the Gerd Sandriesser Reitstiefel websites are solely links to the pages of these services. If you click on one of these symbols, the service provider will not receive any personal data from you.
You can share and display content from Gerd Sandriesser Reitstiefel there. By using the services of the respective provider, you agree to their privacy policy. See also our information under Section 12, Links to External Websites.

e) Email advertising

By subscribing to the newsletter, your email address will be used for our own advertising purposes until you unsubscribe. You can unsubscribe at any time by clicking on the "Unsubscribe" link at the end of a newsletter, without incurring any additional costs other than the transmission costs according to the basic rates of your access provider. As a newsletter subscriber, we will regularly send you carefully selected offers for similar products from our range by email. Gerd Sandriesser Reitstiefel has commissioned the service provider Emarsys to personalise and improve our newsletter. By linking various communication channels, records are created using cookies that enable Gerd Sandriesser Reitstiefel to inform you about needs-based and current products and offers. By subscribing to the newsletter, you also agree that we may forward your email address to Emarsys.

11. OUR SECURITY PRECAUTIONS

Your personal data is transmitted over the internet using Secure Socket Layer (SSL) encryption during the ordering process (this excludes the address transfer when subscribing to the newsletter). We use highly secure 128-bit encryption (SSL 3.0, RC4) from GeoTrust. Credit card details are not stored but collected and processed directly by our payment service provider, Adyen NV.
We protect our website and other systems through technical and organizational measures against loss, destruction, access, alteration, or distribution of your data by unauthorized persons.
We observe the principles of the GDPR according to Art. 5 in all processing activities and subject all processing activities to careful review within the framework of our data protection management system. In addition, we periodically conduct external data protection audits.
Access to your customer account is only possible after entering your personal password. You should always treat your access information confidentially and close the browser window when you have finished communicating with us, especially if you share the computer with others.

12. LINKS TO THIRD-PARTY WEBSITES

The Gerd Sandriesser Reitstiefel websites contain links to websites of other companies. Gerd Sandriesser Reitstiefel has no influence on the design and content of these websites. Likewise, Gerd Sandriesser Reitstiefel cannot control how the providers of these websites handle your information. This privacy policy and our responsibility and liability therefore do not extend to the linked websites. For any inquiries, please contact these companies directly.